Template For Missing Order

Good morning SIr/Madam,

Hope this message meets you well. It was brought to our attention by Paypal that you did not receive your order. It was also mentioned that you reached out to us a few times with no response. We did not receive your email or correspondence. Overall, we are truly sorry for that and all the inconvenience this has caused you.

Your order was mailed via USPS on xxxxxx @ xxxx, with tracking number: xxxxxxxx. Tracking suggests that your package was delivered on  xxxxxx @ xxxx.

Please reach out to USPS to see if these item(s) can be located. Chuchu Hair Extensions can be reached via email assist@chuchuextensions.com or phone number (940) 268-5767. Contact us as soon as possible so we can come to resolution for this matter promptly.

Again, we are sorry for the trouble this has caused you. We thank you for choosing Chuchu Hair Extensions. We look forward to serving you in the future. Remain blessed.


The Chuchu Hair Extensions Team